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  • Vital Connections




Elster Integrated Solutions Receives ISO 9001:2000 Certification

April 09, 2008


Raleigh, North Carolina

Elster Integrated Solutions (EIS), a leading supplier of wireless IT automated metering infrastructure solutions for water, gas and electricity, today announced it has received ISO 9001:2000 certification for its development, project deployment and services after a complete quality system assessment by Underwriters Laboratories Inc.

EIS has demonstrated that its quality systems are in compliance with ISO 9001:2000.  The scope of the certification includes the design and provision of electronic automated meter reading (AMR) and advanced metering infrastructure (AMI) modules, systems and software for measuring electric, gas and water consumption and installation, project delivery and user training. This achievement demonstrates Elster’s continued commitment to quality and adds EIS to the list of other Elster businesses with ISO certification.

ISO 9001:2000 is recognized worldwide as the comprehensive international standard that defines quality management systems that assure the ability to satisfy quality requirements, enhance customer satisfaction, and meet applicable regulatory standards. It provides for independent auditing to ensure both compliance and continuous improvement initiatives in all aspects of the organization.

EIS initiated the ISO 9001 certification as part of its continuing corporate quality program. To earn certification, EIS underwent a rigorous audit of its processes related to the quality of products and services delivered to its customers.

“As a global company, we are committed to quality programs and recognize the importance of them in delivering solutions around the world,” said Sharon Allan, president of Elster Integrated Solutions.  “This ISO 9001:2000 certification is the highest validation of the quality control measures we have implemented and it supports market approval of our EnergyAxis® System.  It demonstrates to all our existing and potential clients that we are following consistent quality protocols.”

ISO 9001:2000 is the internationally recognized requirements standard for Quality Management System (QMS). It provides Elster Integrated Solutions and other such-certified companies with a set of processes that ensure a common sense approach to the management of the business activities to prevent quality failures.  The methodology ensures consistency and improvement of working practices, which in turn provide products and services that meet or exceed customers' requirements.