Values, vision and strategy

Our Values

Values are the behaviours and beliefs that define us

1. Customer focus

We are an organisation that is passionate about delivering the highest standards of customer service and we see our customers as partners in a win-win situation.

This means:

• putting customers first
• understanding and responding to their needs
• creating real partnerships with our customers
• making decisions having first considered the impact on them

2. Our people

We recognise the importance of our employees and seek to support them in every way, while creating a spirit of teamwork and sharing.

This means:

• helping our employees to meet and beat challenges
• fostering teamwork and knowledge-sharing
• giving employees the tools and training to do their jobs well
• taking pride in our employees and their achievements

3. Leadership

We are committed to taking a clear leadership position in all that we strive to do and across every aspect of our business. We want to create a winning culture through setting a powerful personal example.

This means:

• having a 'we can do that' attitude
• taking personal responsibility for what we do
• seeking new challenges
• behaving with the highest ethical standards
• being socially responsible
• doing what we say and acting with integrity

4. Achieving results that go beyond the expected

Our intention is to deliver superior results across the board.

This means:

• focusing on adding value for our customers
• generating a demanding and creative working environment for our employees
• delivering profitable results and sustainable growth for our shareholders
• never being satisfied with ourselves

Our Vision

To become the global leader in innovative world-class metering technology and solutions in an empowering partnership with our customers.

Our strategy

• To create a single global organisation with a winning culture and strong customer focus
• To become the innovator in metering solutions which enable our customers to reduce their operating cost, generate new business opportunities and improve their business processes
• To recruit, develop and retain outstanding talent
• To grow organically and through value-adding mergers and acquisitions
• To create a long-term, cost-effective and high quality business
• To create superior value for our owners (shareholders)